Service design-headed in the right dirrection

On core77 today there is a short article about how a product is design may not as important as the “eco-system” that it is a part of.
Seems like there is a future in a balance of well designed services and products.

http://www.core77.com/blog/object_culture/the_kindle_wins_despite_crappy_design_the_importance_of_industrial_design_fading_visavis_tech_objects_12041.asp

-mike

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